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FAQs

Gottex is an iconic brand, recognizable to the most discerning women of taste. The brand has been a presence on the swim floors of the most exclusive retailers in the world, through 70 countries for over 5 decades. The brands offers sophisticated, upscale swimsuits and matching, dramatic covers for the modern consumer who believes in a complete look for her swimwear ensembles. The founder and creator of Gottex, Mrs. Leah Gottlieb, created this concept of ‘Lifestyle Dressing’ in swimwear. Elaborately detailed prints and jewelry-like hardware are signature to the Gottex look. 

Divided by function within this fashion brand, the Gottex consumer may choose from 3 different sub groups: 

1. CLASSIC offering a high fashion look iconic to the brand, both modern and traditional 

2. CONTOUR which shapes the body through technical fabrications high in lycra content and strategic draping elements to camouflage.

 3. ESSENTIALS styled for the aspirational consumer capturing a taste of the Gottex lifestyle.


Profile by Gottex was launched in 2006 and quickly became a major volume swimwear resource for retailers worldwide.

 With the pedigree of the parent brand, Gottex, directing its evolution, Profile has evolved as one of the best looking and fitting swim brands in the market. Using top quality fabrications often found in brands twice as expensive and construction elements unparalleled in swimwear, the result is a suit that looks like a strong fashion statement despite the highly technical fitted garment that is Profile’s true nature.

 Offering a great breadth of silhouettes with varied levels of coverage, support and sizing in smart, on trend colors and prints, every woman is given an option to create her own look that fits! This customer has many moods from fun and flirty to sophisticated and demure, but always feminine and modern at her core. She is ageless in her approach to life. She simply wants to feel good in her skin—and in her swim! 


LUMA is that radiant personality who always lights up the room. It’s that certain aura that makes every smile bigger, every moment brighter, every basic more beautiful. Luma is light, it’s femininity, a beautiful sunset that makes you guess-multiple, complimentary meanings, folded into one short word. Mixing these concepts with a standard of the house of Gottex enabled us to create and find our light. A collection with styles for a younger and modern woman.


Au Natural is a collection of swimwear designed with feminine and clean lines. The fabric has a very soft feel, just like a second sink feeling- for a most natural feel of yourself. The Fit of the suits is comfortable and provides a sense of security, while at the same time lets you feel sexy and desirable. All the shapes have a clean finish, made of super fine material and modern shapes. The solids and print styles are sewn from recycled fabric and certain styles are reversible. The collection offers the perfect combination of trend, comfort and style. 


Flirtt swim collection is always about attitude and style for the ageless customer. It’s all about creating the life you want to live. Flirtt will help you find vacation vibes wherever the sunrise takes you. Highlighting many of its styles, colors, and patterns, it’s sure to brighten everyone’s day. Flirtt allows the choice to cover up or to bare more skin. Redefining timeless fashion with trusted quality and value, Flirtt is the choice for you. 

The Flirtt collection of women’s swimsuits carries unforgettable silhouettes, gorgeous hues, and chic patterns. This summer, we’re floating from the shorelines to poolside in bathing suits that make a major splash. Jet-set away with your matching coverup transitioning from day to night to witness the beautiful sunset Flirtt has a variety of women’s bathing suits including one-pieces, string bikinis, sunsuits, cover-ups, and more! From Sleek stylish looks to flirty and fun ones, there’s a swimsuit here at Flirtt for every body type and every occasion this season.


Gottex Men collection is lounging by the pool, catching waves at the beach, or simply soaking up the sun, the right swimwear can enhance both comfort and confidence, allowing men to make a splash in style. Our Gottex Mens products are engineered to excel in both functionality and durability, ensuring they stand the test of time. We prioritize comfort, recognizing that ease enhances every experience. That’s why we meticulously craft our swimsuits, focusing on fit and fabric quality.


Free Sport is a athleisure swimwear brand joining the Gottex house of brands. Appealing to a modern consumer who embraces the active lifestyle that naturally integrates with their look. The line explores the synergy between the active wear and fashion swimwear worlds, creating a product suitable for the feminine and active woman. The brand offers supportive, functional and fashionable sporty pieces such as UV protective rash guards, crop tops, sporty tankinis and sexy scuba styles to be worn for ultimate movement and activities in and out of the water.


Modest swimwear encompasses designs that provide increased coverage compared to traditional swimsuits, offering options such as longer hemlines, higher necklines, and sleeves. This trend has gained momentum not only among communities seeking adherence to modesty standards but also among individuals who prioritize comfort, sun protection, and personal style by embracing diverse interpretations of modesty and celebrating various body types. This surge in demand for modest swimwear reflects a broader cultural movement towards body positivity and empowerment. By embracing diverse interpretations of modesty and celebrating various body types, designers and brands are redefining beauty standards and promoting inclusivity within the swimwear industry. From innovative materials to inclusive sizing, modest swimwear represents a fusion of fashion, function, and cultural expression, inviting individuals of all backgrounds to feel confident and empowered while making a splash. 



How do you measure

Using a flexible tape measure, measure the following dimensions:

*If you don't have a tape measure, you can use regular thread and then measure its length with a ruler.

A: Chest circumference

Measure around your bust with the measuring tape. The tape should be placed under your armpit, measuring the fullest part of your bust.

Make sure the measuring tape is not too tight.

B: Circumference under the bust

Measure around the area below your bust. Pay attention to the position of the tape measure on your back – it must be straight.

C: Waist circumference

Circle your waist at the narrowest point.

D: Hip circumference

The measurement is taken with the legs close together.

Surround your hips at their fullest part.

E:  Body length (torso)

Start the measurement at the point where the neck meets the shoulder and go around the body through the chest and groin until you reach the starting point.


*Please note to size up on Gottex and Profile



 

 

*Please note to size up on Gottex and Profile





*Please note to size up for Modest




Gottex Shipping Policy

We strive to ensure that your Gottex order arrives promptly and in perfect condition. Please review our shipping guidelines below:

  • Shipping Schedule: Orders are shipped on weekdays, excluding major holidays.
  • Processing Time: Orders are processed and shipped within 1-2 business days of receipt excluding weekends and major holidays. All orders must be placed before 12PM EST that day to ship same day. If placed after 12PM EST orders will ship the following business day.
  •  Shipping Fees:  Shipping is free for orders over $75 shipped Ground. Any shipping fees that will apply for priority shipments are non-refundable. 
  • GROUND: 3-7 Business Days -FREE on orders over $75. 
  • At this time, we currently do not offer expedited shipping

Shipping charges, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year.

International shipping 

Our standard shipping time for international shipments is within 1-2 business days to Canada only.

For international orders, expect a transit time of 2-7 business days.

To ship to other countries please visit our international site here: usa canada validate – Gottex 

Shipping fees, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year.

If you have any questions about your order or shipping options, feel free to reach out to our customer service team for assistance. Thank you for shopping with Gottex!



Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.

Click on the tracking number link or enter the tracking number into our tracking page.

Tracking information may not be immediately available after your order is placed. It can take up to 1-2 days for the order to be processed, once the order is processed tracking should be available. If you don't see any updates right away, please be patient and check back later.

Delivery times vary depending on the destination and the shipping method selected.

  • Standard Delivery: Typically arrives within the US is 3-7 business days.
  • Interational Delivery to Canada: Typically arrives within 2-6 business days.





Welcome Offer

Enjoy 15% off your first purchase. You must subscribe to marketing emails in order to receive your discount. Discount code will be sent to your inbox. Welcome offer may not be combined with any other offer or promotion. Enter code at checkout.  

Promotions & Exclusions

Please be aware that some full-price items may be excluded and ineligible for use with any coupon codes, promotions, or other offers.

Free Shipping

Enjoy free shipping on orders over $75+ on orders shipped within the United States. Order subtotal must be greater than $75 to receive free shipping. No code required, must select free shipping option at checkout.

Final Sale Policy

All sale items marked "Final Sale" cannot be returned or exchanged.

 We accept returns within 30 days for items that meet the following conditions:

The item must be in its original condition: unworn, unwashed, and undamaged.

All original tags, including the hygienic sticker, must be intact and attached.

The item must not be a clearance or final sale item.

Please note that all returns will incur an $8 return fee. Kindly note that the $8 return fee is assessed per returned order, rather than per individual item. However, this fee will be waived if you choose store credit instead of a refund to your original form of payment.

To obtain your return label, visit our Returns Center Here: https://returns.gottex-swimwear.com/#/ and follow the prompts. If your order meets the return eligibility criteria, you will be issued a printable return label. Please note that once a refund method is chosen (refund to original payment, or store credit), it cannot be changed after the return has been processed.

We reserve the right to deny a refund or exchange if the items have been worn, soiled, laundered, or altered in any way. Additionally, once an order is placed, it cannot be canceled or edited.

Please note that original shipping and handling fees are non-refundable.

Refund Process:
Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, you will receive a refund in the amount of the original purchase price and taxes less shipping costs (if any). All returns will incur a $8 return fee unless you choose store credit. 

If you paid by more than one payment method, your refund will be issued to each payment method used for the original purchase for the respective amount. 

Please allow up to 7-10 business days for your refund to be processed. If you paid by credit card or debit card, refund processing times will depend on the credit or debit card company’s policies.

We reserve the right to deny a refund if the items have been worn, soiled, laundered, or altered in any way. 

If your return is rejected, we will send you an email to inform you that your return was not accepted. Within fifteen (15) days after receipt of the email, you may request that the item(s) be shipped back to you, at your own cost, in the condition in which they were received by Gottex.  If you do not request the return of the item(s) within 15 days, you authorize Gottex to retain the item(s) and the price paid, and to dispose of such item(s) as it sees fit. 


Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging.

Return by mail

 To initiate the return process please visit our Returns center Here: Return Center with your order number and details about the item you wish to return. Print the shipping label and drop off your return at a carrier location.

Note: There is a $8 return fee for all returns. Kindly note that the $8 return fee is assessed per returned order, rather than per individual item. However, this fee will be waived if you choose store credit instead of a refund to your original form of payment. Please note we currently do not offer exchanges, please return for store credit to use towards a new purchase.

Refund Process:
Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, you will receive a refund in the amount of the original purchase price and taxes less shipping costs (if any). All returns will incur a $8 restocking fee unless you choose store credit. 

If you paid by more than one payment method, your refund will be issued to each payment method used for the original purchase for the respective amount. 

Please allow up to 7-10 business days for your refund to be processed. If you paid by credit card or debit card, refund processing times will depend on the credit or debit card company’s policies.

We reserve the right to deny a refund if the items have been worn, soiled, laundered, or altered in any way. 

If your return is rejected, we will send you an email to inform you that your return was not accepted. Within fifteen (15) days after receipt of the email, you may request that the item(s) be shipped back to you, at your own cost, in the condition in which they were received by Gottex.  If you do not request the return of the item(s) within 15 days, you authorize Gottex to retain the item(s) and the price paid, and to dispose of such item(s) as it sees fit. 

Exchanges:
We don’t offer exchanges at this time. 

[’Yes’ answer]

Yes, we offer refunds within 30 days of purchase. To be eligible for a refund, items must be returned in their original condition, with all tags and packaging intact. Please note that [any exceptions, e.g., sale items, refurbished products] are not eligible.

At this time, we do not offer exchanges, however you can select a store credit instead of a refund to use purchase a new item.

You can visit our return center to process a return.

           Let's dive in! Become a Member of our Loyalty program for exclusive rewards. 

Sign up for our Loyalty program here: Rewards – Gottex 

Sign up and create an account to earn 100 points to get you started, begin to earn points for shopping and engaging with us, then redeem your points and exclusive rewards! 

Ways to earn points:

  1. 1 point for every $1 spent
  2. 100 points for joining our program
  3. 100 points for Birthday reward
  4. 50 points if you leave a review
  5. 50 points for singing up for email
  6. 15 points if you follow us on Facebook
  7. 15 points if you follow us on Instagra
  8. 15 points if you follow us on Pinterest 
  9. 15 points if you follow us on Tik Tok 

Refer a Friend

Give your friends $10 off their first purchase of $75 or more and get 100 points for each successful referral.

Join now here: Rewards – Gottex 




At Gottex, we strive to ensure a seamless shopping experience for all our customers. Once an order is placed, it is immediately processed and fulfillment begins promptly to ensure you receive your items as quickly as possible. Because of this efficient system, we are unable to cancel orders after they are submitted.

If you need to cancel an order, we recommend generating a return after you receive the item. Please refer to our Returns Policy for detailed instructions on how to initiate a return.

We appreciate your understanding and are here to assist you with any questions or concerns. Feel free to contact our Customer Support Team for further assistance.

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